Introduction
Welcome to Douglas Graeme McCoy’s website and services. By accessing or using our website, programs, and resources, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, you are prohibited from using our services.
1. General Terms
1.1 These Terms and Conditions govern your use of our website, coaching programs, and any related services provided by Douglas Graeme McCoy.
1.2 By enrolling in our programs or accessing our resources, you confirm that you are at least 18 years of age or have parental/guardian consent.
1.3 We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website.
2. Services Provided
2.1 Douglas Graeme McCoy offers coaching programs, workshops, books, and resources aimed at personal and professional development.
2.2 The results of the coaching programs may vary depending on individual effort, commitment, and application of strategies.
2.3 We do not guarantee specific outcomes or results from using our services.
3. Payment and Refund Policy
3.1 Payment for coaching programs and resources must be completed before accessing the services.
3.2 Refunds for online or in-person programs are available within 7 days of purchase, provided the services have not been accessed or utilized.
3.3 Refund requests must be submitted in writing to Doug@douglasmccoy.com. Processing times may vary.
4. Intellectual Property
4.1 All content, materials, and resources provided by Douglas Graeme McCoy, including books, videos, and online resources, are protected by copyright laws.
4.2 You may not copy, distribute, or reproduce any materials provided without prior written consent.
4.3 Unauthorized use of intellectual property will result in legal action.
5. User Conduct
5.1 You agree to use our website and services for lawful purposes only.
5.2 Prohibited behaviors include:
- Uploading harmful or malicious content.
- Harassment, abuse, or offensive language toward staff or other clients.
- Unauthorized access to our systems or data.
6. Privacy and Data Protection
6.1 We are committed to protecting your privacy and personal data.
6.2 Information collected during program enrollment or website use will only be used for communication, service improvement, and marketing (with consent).
6.3 Please refer to our Privacy Policy for more details.
7. Limitation of Liability
7.1 Douglas Graeme McCoy and its affiliates are not liable for any damages, losses, or injuries arising from the use of our services or resources.
7.2 Clients are responsible for applying the strategies and tools provided during coaching programs.
8. Termination of Services
8.1 We reserve the right to terminate your access to our programs and website for violation of these Terms and Conditions.
8.2 Upon termination, any outstanding payments remain due.
9. Governing Law
9.1 These Terms and Conditions are governed by the laws of New South Wales, Australia.
9.2 Any disputes arising from the use of our services will be resolved through mediation before pursuing legal action.
10. Contact Us
For questions or concerns about these Terms and Conditions, please contact us:
- Email: Doug@douglasmccoy.com
- Phone: +61 449 971 220